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Controversial Comment De-Escalation Drafter

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CategoryCustomer Support
PlatformAll
Pricing $4.99/mo
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About this app

WHAT IT DOES

Controversial Comment De-Escalation Drafter reads the current controversial or heated comment from the page, extracts its text, and sends it to the AI to draft a de-escalating reply. You can configure the approach — calm, empathetic, neutral, constructive, or redirecting — to match the situation and your communication style. You can also choose the reply length (short, medium, or long), and toggle options to include common ground or constructive next steps in the reply. The draft is presented in the panel for review before you copy it to your clipboard.

WHERE IT RUNS

This userscript runs inside major social media and discussion platforms including Facebook, X (Twitter), Reddit, LinkedIn, and Instagram in your browser, powered by the free BotGentz extension. It operates entirely on the page you are viewing — it reads the comment from the page and sends it to the AI backend for drafting. All AI processing happens remotely, but your comment data is only sent for the purpose of generating the de-escalation reply.

HOW TO USE

Install the BotGentz extension and ensure you have an active subscription, then install this userscript from the BotGentz catalogue. Navigate to any comment on a supported platform — Facebook, X, Reddit, LinkedIn, or Instagram. Open the tool panel, select your desired de-escalation approach from the dropdown, choose the reply length, and toggle the options to include common ground or next steps. Click "Draft De-Escalation Reply" to generate a reply. The tool will display the original comment and the drafted reply. Review the draft, then click "Copy Reply" to copy it to your clipboard, or "Regenerate" to try a different version. You can also paste custom comment text into the manual input field.

HOW IT WORKS UNDER THE HOOD

The script first attempts to extract the comment using WebMCP if available — the new W3C proposal for structured browser tools — which allows direct, typed access to comment data without DOM scraping. If WebMCP is not available, the script falls back to a multi-strategy DOM extraction approach, scanning for comment content using platform-specific selectors like .comment-text, .tweet-text, .comment-body, .comment-message, and [data-testid="tweetText"]. It also searches for containers like .comment, .tweet, and .post as fallbacks. The extracted comment is then sent to the AI backend via a secure API call with your subscription key. The AI processes the input with a system prompt that instructs it to generate a de-escalating reply using the specified approach, optionally including common ground or next steps, and caps the output at 1,024 tokens. The response is presented in the panel for review.

THE PANEL

The tool runs in the BotGentz panel, a draggable floating interface that stays on top of the page. You can drag the panel by its header, collapse it to a small bubble, and resize it. The panel remembers its position per site, so it stays where you left it when you return to the platform. Press Escape to close the panel when you are done. The panel includes settings for approach, length, common ground, next steps, and auto-copy, a display area showing the original comment and the drafted reply, and action buttons for drafting, copying, regenerating, and saving settings.

PLEASE NOTE

This tool requires the free BotGentz extension and an active subscription to the AI service. AI-generated replies should be reviewed before use — they are drafts, not final responses. The tool works only on the current page and may not detect all comments depending on platform structure. Social media platforms frequently update their interfaces — if the tool stops working, check for an updated version or report the issue. Your comment data is only sent to the AI backend for the purpose of generating the de-escalation reply; no data is stored permanently. The manual input field can be used as a fallback for unsupported platforms or when automatic extraction is incomplete. Always review de-escalation replies for appropriateness before posting.

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