Support Reply Template Library

WHAT IT DOES

Support Reply Template Library is a floating panel that stores and manages support reply templates. Create templates with a name and content. Edit or delete existing templates. Search through your templates by name or content. Click a template to insert it into the active input field (textarea, input, or contenteditable), or use the "Copy" button to copy it to your clipboard. This saves time when writing repetitive support responses.

WHERE IT RUNS

This script runs on any website you visit. It reads only the page you are looking at, never other tabs, bookmarks, or browser data. All data stays in your browser — nothing is sent anywhere.

HOW TO USE

Click the Support Reply Template Library panel button in the BotGentz extension toolbar. The panel appears at the edge of the page. To create a template, enter a name and content, then click "Save". To use a template, click it — it inserts into the active input field (if you're in a text field) or copies to clipboard. Use the "Copy" button to copy without inserting. Search templates using the search box. Edit or delete templates using the buttons on each template. Import/export templates for backup or sharing.

TECHNICAL MECHANISM

Templates are stored as an array of objects with name and content properties, persisted using GM_setValue and restored with GM_getValue. Clicking a template checks the active element — if it's an input, textarea, or contenteditable, it inserts the template at the cursor position using document.execCommand or direct value manipulation with selection handling. If no active input is found, it copies to clipboard using GM_setClipboard. The search filters templates by name or content in real time. All operations run client-side in pure JavaScript.

THE PANEL

The panel is a floating overlay that you can drag anywhere on the screen by its header. It remembers its position per site so it reappears where you left it. The panel can be collapsed into a small handle to get it out of the way, and snapped to the edge of the page. It can be resized to fit your workflow. Press Escape to close the panel.

PLEASE NOTE

This script requires the free BotGentz extension to run. All data stays in your browser — nothing is transmitted or shared. The panel works on any website. The script inserts text into the active input field if you are focused on one — if not, it copies to clipboard. Sites change — the script may need updates to match new site structures.