AI Delivery Delay Notice Writer

WHAT IT DOES

The AI Delivery Delay Notice Writer takes your order details and delay reasons—and instantly returns a structured, professional delivery delay notice. The output is organised into four clear sections: an apology and acknowledgment (1-2 sentences) that shows empathy and takes responsibility, a brief explanation of the reason for the delay, a new delivery timeline with a clear date or timeframe, and 2 next steps for the customer to follow. This removes hours of manual drafting and helps your customer service team communicate delays professionally, consistently, and empathetically.

HOW TO USE

Open the agent inside BotSurf. Paste your OpenAI API key once (it stays locally in your browser). In the input box, paste your order details and delay reasons. Press the "Write notice" button. Within seconds, the agent returns your structured delay notice draft. Copy it, personalise it further if needed, and send it to your customer.

WHAT IT SENDS

The agent sends exactly the text you paste into the input box—nothing more, nothing less. It does not access your browser history, files, emails, or any other data. It does not send any identifying metadata beyond the content you explicitly submit. The only external transmission is that text to the AI API. Usage logs record only the count of runs for billing purposes; they do not store, log, or transmit the content of your order details or the generated notice. Your data and the generated output remain solely on your device unless you choose to save or share them.

SUBSCRIPTION

$19.99/month with a 7-day free trial. Each subscription includes 100 runs per month (one run = one delivery delay notice from your order details). Unused runs do not roll over. You can cancel anytime from your account settings—no questions asked, no long-term commitment.

THE PANEL

This agent runs inside BotSurf's draggable, resizable panel. Drag it anywhere on your screen. Snap it to the left or right edge for a clean workspace. Collapse it to a minimal title bar when not in use. Press Escape to close the panel instantly. It stays persistent across tabs so you can manage customer communications and generate notices without losing context.

PLEASE NOTE

AI-generated notices are probabilistic, not factual guarantees. The agent may suggest timelines that don't align with your actual delivery capabilities or omit important details. Always review any notice for accuracy, tone, and alignment with your customer service policies before sending. This tool is general customer service guidance only—not professional legal advice. In regulated sectors, treat this as a starting point only—not as a verified communication. The final responsibility for accuracy, appropriateness, and compliance lies with you.