AI Delivery Exception Notification Drafter

WHAT IT DOES

The AI Delivery Exception Notification Drafter is an intelligent agent that transforms your exception details into a professional, customer-friendly notification. Provide the customer name, order number, exception type, new delivery date, and resolution steps, and the agent returns a complete notification featuring a warm apology, a clear exception explanation, a detailed resolution plan, and next steps for the customer. This tool helps logistics teams communicate delivery issues professionally and maintain customer trust.

HOW TO USE

Open the agent in BotSurf. Paste your API key once during setup (it is stored locally and never transmitted). Then simply describe your delivery exception in plain language — include the customer name, order number, what went wrong, the new delivery date, and what you're doing to resolve it. Press the run button, and the agent generates your professional notification instantly. No templates to fill out, no formatting to wrestle with.

WHAT IT SENDS

The agent sends exactly the text you type into the input box — nothing more, nothing less. It does not access your files, browser history, clipboard, or any system data. It does not transmit your API key or any persistent identifiers. The agent processes your request through the AI provider's API using only the text you provide. Usage is logged solely for billing purposes (counting runs) and does not include the content of your requests or responses. Content is not stored, shared, or used for model training. The agent sends your text only when you press the run button; it does not automatically send data on page load or at any other time.

SUBSCRIPTION

This agent is available for $19.99 per month. New subscribers receive a 7-day free trial with full access to all features. Each subscription includes 100 runs per month — enough for multiple notifications or revisions. Unused runs do not roll over. You may cancel your subscription at any time through your BotSurf account settings, and your access will continue until the end of the current billing period.

THE PANEL

The agent runs inside a draggable, resizable panel that stays on top of your other windows. Drag the title bar to reposition it. Snap the panel to any edge of your screen for a clean workspace. Collapse it to a minimal bar when you need more room. Press Escape to close the panel instantly. Your session and settings persist across page reloads.

PLEASE NOTE

AI-generated content can contain errors, omissions, or inaccuracies. This agent is a drafting assistant, not a customer service specialist, logistics manager, or legal advisor. Always review and verify all exception details, delivery dates, and resolution steps before sending. This tool does not guarantee customer satisfaction or delivery resolution. For regulated sectors (legal, transportation, or compliance), this agent does not provide professional advice. Consult qualified professionals for advice tailored to your specific situation. Use at your own risk.