AI Voice of Customer Report Summarizer

WHAT IT DOES

AI Voice of Customer Report Summarizer helps you create concise, actionable summaries of customer feedback data. You provide details about your customer feedback—surveys, interviews, reviews, support tickets, social media comments, and any other relevant context—and the agent generates a complete VOC report summary. The output includes key themes and trends, overall sentiment analysis, top customer praises, top complaints or pain points, and 3-5 recommended actions to address feedback. Whether you're preparing for a product review, customer success meeting, or executive presentation, this agent ensures your customer insights are clear, actionable, and professionally structured.

HOW TO USE

Open the agent in BotSurf and paste your API key once—the host handles key storage securely via BGAI.setKey, so you never manage it yourself. Enter your customer feedback data in the input box: survey results (sample size, scores), key themes emerging from feedback, direct customer quotes, top praises, top complaints, and any other relevant insights. Click "Summarize report" to generate a concise, actionable summary. You can also use the "Use page selection" button to pull in text from the current page—select relevant content and it will be inserted automatically. Review the draft, copy it with one click, and share it with your team.

WHAT IT SENDS

When you click "Summarize report," the agent sends only the text you have typed or pasted into the input field (or selected via "Use page selection") to the BGAI.generate bridge. No other data—such as browsing history, system information, or user identifiers—is collected or transmitted. Usage logs record only the count of runs for billing purposes; the content of your queries is not stored or retained. The request is truncated to BGAI.maxInput (6000 characters) before sending, and the model output is rendered locally with textContent—never innerHTML—for security.

SUBSCRIPTION

This agent is available for $19.99/month with a 7-day free trial. Each subscription includes 100 runs per month—enough for summarizing multiple VOC data sets or refining your reports. Unused runs do not roll over. You can cancel anytime through your BotSurf account settings, and you will not be billed further after cancellation. The free trial allows you to test the agent with your own customer data.

THE PANEL

The agent runs as a panel in BotSurf, with a sticky header displaying the title, a message banner for status updates, and two cards—one for input and one for output. The panel is fully draggable, resizable, and supports snap-to-grid positioning. Press Escape to close the panel at any time. Panel position preferences can be saved using BGAI.setState for persistence across sessions.

PLEASE NOTE

This agent provides general market research guidance based on the information you provide. AI can produce incorrect, incomplete, or inappropriate summaries. Always review and verify all insights and recommendations before acting on them. This is not professional advice. Use at your own discretion.