AI Churn Reason Summariser

WHAT IT DOES

AI Churn Reason Summariser transforms customer churn data, exit interviews, and cancellation reasons into clear, structured summaries that help teams understand why customers leave and how to prevent it. It organises your churn data into five essential sections: Top Churn Reasons identifying the most common causes, Customer Segments Affected showing which groups are leaving, Sentiment Analysis capturing the tone of departing customers, Patterns revealing recurring themes or timing, and Recommended Retention Actions suggesting what to do to reduce churn. Instead of manually analysing dozens of exit reasons or struggling to identify trends, you get a concise, actionable summary that drives customer retention strategy.

HOW TO USE

Open the agent in BotSurf and paste your customer churn data, exit interviews, or cancellation reasons into the input box. You can paste exit survey responses, cancellation notes, support ticket summaries, or any data about why customers left. The agent works with any churn source — from survey responses to support conversations to cancellation forms. Once your text is in the box, press the "Analyse Churn" button. Within moments, you'll receive a structured churn analysis ready for reporting or action planning. You can use the panel's drag, snap, and collapse features to position it alongside your retention tools. Press Escape to close the panel when you're done. The agent remembers nothing between sessions — each run starts fresh with only the text you provide.

WHAT IT SENDS

When you press the button, the agent sends exactly the text you have placed in the input box — nothing more, nothing less. It does not access your browser history, files, clipboard, or any other data. It does not track your activity outside the agent. Usage logs record only run counts for billing purposes, never the content of your churn data or analyses. Your confidential customer information remains private. This agent processes only what you explicitly submit and retains no memory of previous interactions.

SUBSCRIPTION

AI Churn Reason Summariser is available for $19.99 per month. New users receive a 7-day free trial with full access to all features. Each subscription includes 100 runs per month, which covers approximately 3-4 churn analyses per business day. Unused runs do not roll over. You can cancel anytime from your BotSurf account settings. No long-term contracts or hidden fees. Upgrade, downgrade, or cancel with a single click.

THE PANEL

The agent runs inside BotSurf's draggable panel system. Drag the header to reposition the panel anywhere on your screen. Snap it to the side for a tidy workspace. Collapse it to a minimal bar when you need more room. Press Escape to close the panel instantly. The panel remembers your preferred position and size between sessions.

PLEASE NOTE

AI can make mistakes. While this agent is designed to provide accurate and useful churn analysis, it may occasionally misinterpret customer reasons, miss nuance, or generate incomplete insights. Always review the output against the original data and use your judgment. This tool is not a substitute for professional market research, statistical analysis, or legal advice. By using this agent, you acknowledge that you are responsible for your own customer retention strategy and decision-making.